microsoft dynamics crm 4.0 training | Microsoft dynamics 2013 training

MS CRM 4.0 Online Functional Training

Overview
This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2013. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2013 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting.

Module 1: Introduction to Microsoft Dynamics CRM
· Gaining a competitive advantage through CRM

· Microsoft Dynamics CRM Modules

· Microsoft Dynamics CRM Server and Client Options

· Balancing Usability and Reporting

· Microsoft Dynamics CRM User Interface

· Getting Help

· Multi-Language Support in Microsoft Dynamics CRM

· Multi-Currency Support in Microsoft Dynamics CRM

· Personalizing the CRM Experience

· Setting Personal Options

Module 2: Microsoft Dynamics CRM Basics
· View the customer through Microsoft Dynamics CRM

· Microsoft Dynamics CRM in Your Organization

· Implementing Processes to support Microsoft Dynamics CRM

· Customer Records

· Relationships between Customer Records

· Record Ownership and Assignment

· Using Activities to track Customer Interactions

· Using Workflows

· Finding and Maintaining Your Data

· Using Duplicate Detection

· Subject Tree

Module 3: Microsoft Dynamics CRM for Microsoft Office Outlook
· Benefits of Using Microsoft Dynamics CRM for Microsoft Office Outlook

· Integration between Microsoft Dynamics CRM and Outlook

· Record Management in Microsoft Dynamics CRM for Outlook

· E-mail management in Microsoft Dynamics CRM for Outlook

· Creating Mail Merge Documents

· Differences between Outlook Clients

· Using Microsoft Dynamics CRM for Outlook with Offline Access.

contact India +91-9052666559
         Usa : +1-678-693-3475.

visit www.microsoftdynamicsonlinetraining.com


please mail us all queries to info@magnifictraining.com 

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ms dynamics crm online training

Microsoft Dynamics CRM 2011 Training @ Magnific Training Located in Abudabi,Dubai,Karachi.

Visit: microsoftdynamicsonlinetraining.com

Lessons
Business Units
Security Permissions
Security Roles
Sharing Records
Field Security
Role-based Forms
Lab : Maintaining Business Units
Lab : Create and Modify a Security Role
Lab : Create a Field Security ProfileLab : Create a New Form
After completing this module, students will be able to:
Describe the purpose of business units
Explain how to manage business units
Describe the Microsoft Dynamics CRM security model
Examine security roles
Describe the purpose of sharing and how to share records
Explain field level security in Microsoft Dynamics CRM
Create multiple forms for entities
Module 3: Users, Teams and Auditing
This module describes user authentication in Microsoft Dynamics CRM, and provides an overview of the licensing requirements. Users will also create and maintain user accounts and teams, and examine the architecture of auditing.
Prerequisites
Students must have experience of using Microsoft Dynamics CRM 2011.
Before reviewing this training material, it is advised that individuals have a working knowledge of Windows Server 2008, Windows Server 2008 with Hyper-V, Microsoft Exchange, Microsoft SQL Server 2008 SP1 or Later, Microsoft SharePoint, Microsoft Office Outlook, Active Directory, and Internet Information Services 7 (IIS7) or later.

You can attend 1st 2 sessions for free. once you like the classes then you can go for registration.
or full course details please visit our website microsoftdynamicsonlinetraining.com

Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.

* Resume preparation and Interview assistance will be provided.
For any further details please contact
INDIA: +91-9052666559
USA: +1-6786933475 or
visit microsoftdynamicsonlinetraining.com

please mail us all queries to info@magnifictraining.com

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Microsoft dynamics training

Magnific trainings Offerining Microsoft Dynamics Training all Modules.
User Authentication
User Licensing
Administering User Accounts
Configuring Teams
Auditing
* Managing User Accounts
* Managing Teams
*Configure Auditing.

Visit: www.microsoftdynamicsonlinetraining.com

After completing this module, students will be able to:
Describe how users are authenticated in Microsoft Dynamics CRM
Describe the licensing requirements
Create and maintain user accounts
Create and maintain teams
Examine the architecture of auditing
Module 1: Configuring the Microsoft Dynamics CRM 2011 E-mail Router
This module examines the role of the Microsoft Dynamics CRM E-mail Router in a Microsoft Dynamics CRM deployment. In this
module users will examine forward mailbox creation, and queue management and creation. In addition, users review the E-
mail Router configuration options and the requirements and options for installing the E-mail router.
*Understanding the E-mail Router
*Configure the E-mail Router
*Set Up a Forward Mailbox
*Deploy Inbox Rules
*Approve E-mail Addresses
*Install the E-mail Router on Multiple Computers
*Create and Manage Queues.
You can attend 1st 2 classes or 3 hours for free. once you like the classes then you can go for registration.
or full course details please visit our website www.microsoftdynamicsonlinetraining.com

 
Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.

 
* Resume preparation and Interview assistance will be provided. 
For any further details please contact 
INDIA: +91-9052666559
USA: +1-6786933475 or 
visit www.microsoftdynamicsonlinetraining.com

please mail us all queries to info@magnifictraining.com

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Microsoft dynamics online training

Microsoft Dynamics onlineTraining At Magnific training.
* Configure the E-mail Router
* Create a Workflow to Route Cases
* Routing Cases to Queues.

Visit: microsoftdynamicsonlinetraining.com

After completing this module, students will be able to:
Examine the role of the Microsoft Dynamics CRM E-mail Router in a Microsoft Dynamics CRM deployment
Discover how the Microsoft Dynamics CRM E-mail Router processes incoming email and outgoing email messages
Review the E-mail Router configuration options
Examine how to create a forward mailbox
Review the purpose of deploying forwarding rules
Review the requirement to approve email addresses
Review options for installing the E-mail Router on multiple computers
Explore how to create and manage queues
Module : Configuring Settings
This module describes the configuration options in System Settings, and shows how to configure additional languages. Users will be able to examine both fiscal year settings and auto-numbering settings. It also provides an overview of integration with Microsoft SharePoint Service and explains how to configure duplicate detection.
Lessons
System Settings
Multiple Languages
Fiscal Year Settings
Auto-Numbering
Document Management Settings
Duplicate Detection
* Configure Read-Optimized Forms
* Configure Duplicate Detection
* completing this module, students will be able to:
Describe the configuration options in System Settings
Configure additional languages
Examine fiscal year settings
Describe the auto-numbering settings
Provide an overview of integration with Microsoft SharePoint Server
Explain how to configure duplicate detection
You can attend 1st 2 classes or 3 hours for free. once you like the classes then you can go for registration.
or full course details please visit our website microsoftdynamicsonlinetraining.com

Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.
 

* Resume preparation and Interview assistance will be provided.
For any further details please contact
INDIA: +91-9052666559
USA: +1-6786933475 or
visit microsoftdynamicsonlinetraining.com
please mail us all queries to info@magnifictraining.com

Read More